Frequently asked questions
Everything you need to know to run a giveaway from the comments on your posts.
Social media giveaways
How do I do a giveaway on Instagram, TikTok or Facebook?
Copy the link to your post and paste it into SocialPicker. We'll show you the post so you can confirm it's the right one, you set your rules, we load the comments, and the draw picks random winners and alternates.
Which networks can I run giveaways on?
Instagram (posts and reels), TikTok (videos) and Facebook (public posts from Pages or profiles). YouTube and X (Twitter) are coming soon. If you don't need a social network, you can also draw from a list of names or numbers with the wheel.
Can I combine comments from multiple posts?
Yes. With a multi-post giveaway, you combine the comments from 2 to 5 Instagram, TikTok and Facebook posts into one giveaway.
Does the post have to be public?
Yes. We can only read comments from public accounts and from posts with comments turned on. If your account is private, switch it to public while you run the giveaway.
Do I have to give you my password or create an account?
No. We never ask for your social media passwords or for you to connect your account: we only use the post's public link. You don't need to sign up to run a giveaway, either.
Rules and results
What filters can I use?
Today you can turn on one entry per person (and the post owner is always excluded). More filters — minimum mentions, required keywords, excluded accounts, dates — are coming soon.
If someone comments multiple times, do they get more chances?
No, unless you choose that. By default, each account is entered only once, even if it commented ten times. If you want every comment to count as an entry, turn that rule off.
Can I pick alternates?
Yes. In the same draw, you can pick up to 20 winners and up to 10 alternates, in case a winner doesn't respond or doesn't meet the rules.
How do I prove the giveaway was fair?
Every giveaway is saved with its result and a link to share with your community. And the reveal, with its photo carousel, is made to be recorded as proof it was random. If you redo a giveaway, the previous results stay on record.
Can I see the winners again later?
Yes. In “My giveaways” you'll find the giveaways you ran from that browser, with their winners and alternates. The reveal, with its photo carousel and confetti, is made to be recorded and shared in your Stories.
Pricing
Is it free?
Yes, to get started. Social media giveaways are free up to a maximum number of comments per post; if yours has more, you pay for a tier based on the number of comments. You always see the price before you confirm. The name wheel is free, and the raffle and Secret Santa will be free too once they launch.
What is the fast pass?
Free giveaways wait their turn in a queue, and we show you the estimated wait time. If you don't want to wait, the fast pass processes your giveaway right away, and we'll email you when it's ready.
Name picker wheel
How does the name picker wheel work?
Type or paste the names, spin the wheel and pick a random winner. It's free, there's no sign-up, and it looks great on screen or during a livestream.
Ready to pick a winner? Run a giveaway